Historically, surgical complications were thought to be unavoidable —an accepted risk of the practice. The lack of effective systemization makes it difficult for healthcare professionals consistently to provide the highest levels of care in the surgical and post-surgical arena. In an effort to promote an integrated, systematic, and standardized approach to reduce surgical complications, Clinical Risk Solutions, Inc. provides on-site comprehensive clinical risk assessments--a proven methodology to achieve a patient safety-centered model of excellence.

Clinical Risk Solutions will partner with your organization to develop and implement strategic initiatives that focus on care standardization, surgical/clinical operational efficiency, team culture, communication, documentation, regulatory compliance, and the development of a patient safety-centered model of excellence.

Focus areas of review and organizational program development include the following opportunities:

Physician Practice and Regulatory Assessment

  • Enhance physician practice organizational structures to integrate quality, safety, regulatory compliance, and risk management
  • Conduct Clinical Risk Assessment: comprehensive clinical risk assessment of the practice structures and regulatory compliance.
  • Regulatory Compliance:
    • Centers for Medicare & Medicaid Services (CMS)
    • Recovery Audit Contractor (RAC) review
    • Health care fraud and abuse
    • "Anti-Kickback" law
    • Stark I & II
  • Corporate Compliance:
  • Audit tools and training
  • Professional liability insurance brokerage services:
    • Broker RFP process and selection criteria
    • Broker performance measures
  • Bioethics/medical conflict
  • Medical mediation and conflict resolution process

Medical Staff Structure Review

  • Credentialing: re-credentialing, clinical privileging
  • Bylaws: rules and regulations
  • Peer review process:
    • Ongoing and focused professional performance evaluation (OPPE and FPPE)
  • Competencies (ACGME) and the Joint Commission:
    • Medical knowledge
    • Patient care
    • Interpersonal and communication skills
    • Professionalism
    • Systems based practice
    • Practice-based learning and improvement
  • The Joint Commission and CMS
    • Standard survey readiness/tracer methodology
    • Standard interpretation and resource tools
    • Physician leadership training
    • Hospital leadership and medical staff relationships
    • Conflict of interest
    • Professional behavior
    • Adverse event disclosure

Education and Program Development

  • Culture and Staff Performance: Developing a patient safety-centered culture of excellence within the operational systems through staff education and engagement
  • Communication: Developing effective skills and techniques to enhance patient satisfaction and decrease medical malpractice liability
  • Documentation: Developing effective skills and techniques to enhance patient satisfaction and decrease medical malpractice liability
  • Universal Protocol compliance
  • Reduction of health care-associated infections:
    • Surgical Care Improvement Project (SCIP)
    • Catheter Associated Bloodstream Infections (BSI)
  • Policy development: Informed consent, end-of-life care, patient termination from practice, critical lab and diagnostic test result management, resident and AHP supervision
  • Contract negotiation
  • Medical error management:
    • Documentation, investigation, disclosure, mediation/resolution
  • Medication reconciliation process