Diagnostic imaging services have been targeted for payment reductions and other regulatory restrictions as a result of rapid growth and reimbursements paid under the Medicare Physician Fee Schedule (MPFS). Both Congress and the Centers for Medicare & Medicaid Services (CMS) have taken steps to significantly reduce payments for the technical component of diagnostic imaging services. Diagnostic imaging centers are facing very challenging times with declining reimbursement, rising technology costs, and escalating competition.

By providing the highest level of innovative and integrated consulting expertise, Clinical Risk Solutions will partner with your diagnostic imaging center to develop and implement strategic initiatives to meet these challenges and create a patient safety-centered model of excellence. Care standardization, clinical operational efficiency, team culture, communication, documentation, and regulatory survey readiness, are key elements of our consultative solution-based approach.

Focus areas of review and organizational program development include the following opportunities:

Imaging Practices and Regulatory Compliance

  • Enhancement of organizational structures to integrate quality, safety, regulatory compliance, and risk management
  • Clinical Risk Assessment: comprehensive clinical risk assessment of the diagnostic imaging center, physician and staff practices, and regulatory compliance.
  • Professional liability claims analysis
  • Standardized incident management response
  • Integrating quality, safety, and risk data to drive organizational performance
  • Diagnostic Imaging Regulatory Compliance:
    • Centers for Medicare & Medicaid Services (CMS)
    • Office of Inspector General (OIG)
    • Professional courtesies
    • Vendor contracts
    • Stark II compliance
    • Recovery Audit Contractor (RAC) review
    • Health care fraud and abuse
    • "Anti-Kickback" law
    • Stark I, II"/Self-Referral Law
  • Medical mediation and conflict resolution process
  • Bioethics and IRB contracts/clinical trials participation
  • Medical mediation and conflict resolution process
  • Professional liability insurance brokerage services:
    • Broker RFP process and selection criteria
    • Broker performance measures

Medical Staff Structure Review

  • Credentialing: re-credentialing, clinical privileging
  • Bylaws: rules and regulations
  • Peer review process:
    • Ongoing and focused professional performance evaluation (OPPE and FPPE)
  • Competencies (ACGME) and the Joint Commission:
    • Medical knowledge
    • Patient care
    • Interpersonal and communication skills
    • Professionalism
    • Systems based practice
    • Practice-based learning and improvement
  • The Joint Commission and CMS
    • Standard survey readiness/tracer methodology
    • Standard interpretation and resource tools
    • Physician leadership training
    • Hospital Leadership and Medical Staff relationships
    • Conflict of interest
    • Professional behavior
    • Adverse event disclosure

Education and Physician Development

  • Culture and Staff Performance: Developing a patient safety-centered culture of excellence within the operational systems through staff education and engagement
  • Communication: Developing effective skills and techniques to enhance patient satisfaction and decrease medical malpractice liability
  • Documentation: Developing effective skills and techniques to enhance patient satisfaction and decrease medical malpractice liability
  • Universal Protocol compliance
  • Reduction of health care-associated infections:
  • Policy development: informed consent, interventional protocols, procedural sedation, physician order sets, emergency management and monitoring of high-risk patients, transfer protocols, turnaround times, discrepancy tracking and follow-up, critical test results, contrast protocols, MRI safety
  • Medication safety management
  • Radiation safety management
  • Contract negotiation
  • Medical error management:
    • Documentation, investigation, disclosure, mediation/resolution
  • Medication reconciliation process